From diversity benchmarks to screening software, here are our three tips for reducing bias in order to recruit a talented and diverse team for your company.

SHRM INCLUSION Conference Opens with a Look at Diversity’s History, Future

Ways that AI Improves HR Functions

Title: SHRM INCLUSION Conference: Exploring Diversity’s Past and Future, Leveraging AI in Recruitment

The SHRM INCLUSION Conference 2023 kicked off with a powerful message from SHRM President and CEO, Johnny C. Taylor, Jr., emphasizing the ever-evolving nature of inclusion, equity, and diversity. As the conference in Savannah, GA delved into strategies and discussions surrounding these critical topics, it’s crucial to understand how technology, particularly Artificial Intelligence (AI), is transforming the recruitment and staffing industry. This article will explore the historical context of diversity, the potential impact of AI in recruitment, and how it can bring greater efficiency and diversity to hiring processes.

Evolution of Diversity:

To appreciate the significance of diversity, we must reflect on its historical journey. Throughout history, underrepresented groups have fought for their rights and equality. From the civil rights movements to gender equality movements, society has gradually recognized the importance of embracing diversity and providing equal opportunities for everyone. However, the journey is far from over; there is still a long way to go to achieve true inclusivity in the workplace.

AI in Recruitment:

As technology rapidly advances, the use of AI in the recruitment and staffing industry has become increasingly prevalent. By leveraging AI tools and experts, companies can streamline their recruitment processes and make more data-driven decisions. Here are some ways AI can be beneficial in the pursuit of diversity and overall efficiency in recruitment:

1. Identifying Bias: AI has the potential to minimize bias in hiring decisions by analyzing vast amounts of data and identifying patterns. By eliminating conscious and unconscious biases, companies can ensure fair and inclusive hiring practices.

2. Improved Sourcing: AI-powered algorithms can search through large databases and online platforms to find potential candidates. This enables recruiters to cast a wider net and discover talent from diverse backgrounds that may have been overlooked in manual searches.

3. Objective Evaluations: AI systems can help assess candidate qualifications, skills, and cultural fit by analyzing resumes, cover letters, and other application materials. This reduces the risk of subjective judgments, ensuring a more objective and fair evaluation process.

4. Predictive Analytics: AI can analyze historical data and patterns to predict the success of candidates. This helps recruiters identify individuals with the highest potential for success, irrespective of their background, leading to a more diverse and productive workforce.

5. Virtual Assistants: AI-powered chatbots and virtual assistants can automate interactions with candidates, providing them with personalized guidance and answering their questions. This not only saves time for recruiters but also creates a positive candidate experience.


As the SHRM INCLUSION Conference highlighted the importance of diversity and inclusion, it’s essential to recognize the potential of AI in transforming recruitment processes. By using AI tools and experts, companies can minimize bias, improve sourcing methods, make objective evaluations, and leverage predictive analytics, ultimately leading to a more diverse and efficient workforce. As we continue to embrace the evolutionary track of diversity, AI provides a powerful tool to support our journey towards more inclusive and equitable workplaces.

References for the use of Artificial Intelligence in recruitment:

1. Datta, A., & Gupta, A. (2020). Artificial Intelligence: A Tenant or a Threat in Recruitment?. Advances in Intelligent Systems and Computing, 1253, 771-779.
2. Newman, S., & Lyons, O. (2021). The AI Revolution in HR: Opportunities, Challenges and Recommendations in Leveraging AI in Human Resources. Technological Forecasting and Social Change, 165, 120530.
3. SHRM. (2020). Unlock the Potential of Artificial Intelligence in HR: A Guide for Talent Professionals. Retrieved from

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