From diversity benchmarks to screening software, here are our three tips for reducing bias in order to recruit a talented and diverse team for your company.

TLS Continuum Daily Tip

Ways that AI Improves HR Functions

Title: Breaking Through the Veil: Embracing AI in Recruitment for Diversity and Efficiency

Welcome back to our TLS Continuum Daily Tip! Today, we’re diving deep into the power of relentless questioning and piercing through the fog of the status quo. As Shigeo Shingo once said, “A relentless barrage of ‘why’s’ is the best way to prepare your mind to pierce the clouded veil of thinking caused by the status quo. Use it often.” To further enhance this approach, we will explore how Artificial Intelligence (AI) is revolutionizing the recruitment industry, specifically in terms of diversity and overall efficiency.

Why AI? Breaking through the Status Quo:
The recruitment industry has been historically plagued by biases, leading to homogeneity in the workplace. Companies are now leveraging AI to disrupt and challenge this traditional mindset. AI-powered tools, equipped with machine learning algorithms, can process vast amounts of data to identify patterns, analyze candidate profiles, and deliver unbiased recommendations.

Tools for the Recruitment and HR Departments:
In recent years, the integration of AI into recruitment processes has become increasingly popular. Organizations are embracing AI to automate various tasks, improve candidate selection, and enhance overall HR efficiency. Here are a few examples of how AI products are reshaping the recruitment and staffing industry:

1. Resume Screening: AI can swiftly analyze resumes, identify relevant skills, and compare them against job requirements. This streamlines the initial screening process, saving time for recruiters and ensuring objectivity in candidate evaluation.

2. Chatbots for Candidate Engagement: AI-powered chatbots engage with candidates by answering frequently asked questions, scheduling interviews, and collecting vital information. They deliver a personalized experience, enhancing candidate engagement and allowing recruiters to focus on strategic activities.

3. Video Interview Analysis: AI algorithms can analyze facial expressions, tone of voice, and body language during video interviews. This can provide valuable insights to recruiters, helping them make more informed decisions, especially when assessing soft skills and cultural fit.

4. Diversity and Inclusion: AI tools can mitigate unconscious biases by focusing solely on skills, qualifications, and experience. They remove identifying factors like names, gender, or ethnicity from the initial screening process, allowing recruiters to focus on a candidate’s true potential and promoting diversity and inclusion.

Benefits of AI in Recruitment:
The integration of AI in recruitment processes brings numerous benefits, transcending mere efficiency gains. Here are a few key advantages:

1. Enhancing Diversity: By eliminating biased tendencies, AI tools enable the identification and selection of candidates based purely on merit, fostering diversity in the workplace.

2. Time and Cost Savings: Automated AI tools streamline the screening and pre-selection process, significantly reducing the time and resources required for recruitment.

3. Improved Decision Making: AI algorithms analyze vast amounts of data, providing recruiters with a comprehensive overview of candidate suitability. This information aids recruiters in making more informed decisions, resulting in better hires.

4. Talent Pool Expansion: With AI, recruiters can tap into a wider pool of candidates, including passive job seekers. This expands the scope of talent acquisition, promoting a more comprehensive candidate search.

As Shigeo Shingo rightly suggested, relentlessly questioning the norms is the key to piercing through the clouded veil of thinking. By embracing AI in recruitment, companies can break free from traditional biases and embrace a diverse and efficient future. AI-powered tools not only improve the selection process but also ensure a fair and objective evaluation of candidates.

1. Noorani, H. (2019). 11 Benefits of Using AI in Recruitment. LinkedIn. Retrieved from
2. Davenport, T. H., & Kalakota, R. (2019). The potential for artificial intelligence in human resources. Deloitte Review, 24. Retrieved from
3. Mariano, E. (2019). Leveraging AI in HR: The Role of Intelligent Technologies in Building an Efficient and Diverse Workforce. LinkedIn. Retrieved from

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